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August 12, 2003

Sonitrol
100 Constitution Plaza
Hartford, CT 06103

Dear Gary

I would like to acknowledge the professionalism and problem solving skills of both Maralyn Green and Brian Robidoux. I have been very impressed with each of them and their commitment to satisfying the customer. Brian and Maralyn are the kind of employees that help keep Sonitrol a cut above the rest.

Sincerely,

Matthew Whiskeyman
IT Manager
Whyco Finishing Technologies, LLC
(860) 283-5826 x402

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