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Virtual Operator is a revolutionary call answering and routing system from Registry Magic. Using high-accuracy speech recognition techniques, it answers the phone like a human receptionist. Your customers can speak to Virtual Operator just like they would a real operator. Virtual Operator will understand their requests and transfer them quickly and easily to the desired party.

• Answers up to 12 calls at once
• "Barge-in" allows callers to connect quickly by speaking the desired party's name at any time
• Advanced Speech Recognition allows callers to interface with your telephone system in a natural way, instead of tedious and unintuitive touch-tone menus
• Three system choices offer 500, 1000, or 1500 calls per hour of call handling volume
• Great for primary call reception or to augment an existing receptionist
• Eliminate those internal office directories that always seem out of date. Now employees can say a coworkers's name and be transfered instantly.
• Connects to virtually an existing telephone sytem, using analog ports or Centrex lines
• Magic Bullseye feature means Virtual Operator will make a smart decision on whether to confirm a choice based on its confidence of a correct match.
• Using Word Spotting, Virtual Operator listens for keywords and acts on them, regardless of how a request is phrased. There are no special commands and procedures a caller must learn.
• Virtual Operator also understands touch-tone keys allowing callers to manually dial a party's extension or respond to certain prompts
• Customizable greetings based on time of day (e.g. day vs. evening) and a configurable calendar of holidays
• Automatic fax detection/routing
• Automatic backup to Zip Disk (disk & drive included)

The Virtual Operator is an Intel-based PC with 64 MB of memory, a 2.0 GB hard drive, CD-ROM drive & Zip drive, an SVGA monitor, speakers, microphone, Dialogic® interface card(s), Microsoft® Windows® NT Workstation 4.0, Virtual Operator software, and pcANYWHERE Version 8.